Please read these Terms and Conditions carefully before accessing or using the s99may platform. By registering an account or placing any wager, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
Last Updated: 1 January 2026Welcome to s99may, an online casino and sports betting platform operated under the domain s99may.cam, serving registered players primarily located in Malaysia, including those in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and all other regions of Malaysia.
These Terms and Conditions, together with our Privacy Policy and any additional rules, guidelines, or promotional terms published on this platform (all of which are incorporated herein by reference), govern the entire relationship between s99may and each registered user of the platform.
By accessing, browsing, registering on, or otherwise using the s99may platform, you unconditionally accept and agree to be bound by this Agreement. You further represent and warrant that you have the legal capacity to enter into this Agreement under applicable law.
The platform may offer services including, but not limited to, sports betting (including live football, Liga Super Malaysia, EPL, UFC, and other sporting events), live casino games, slot games, lottery, arcade, and esports betting. All services are subject to these Terms.
For the purposes of these Terms and Conditions, the following definitions shall apply:
In addition to the age requirement, eligibility to register and maintain an account on s99may is subject to the following conditions:
s99may reserves the sole and absolute right to reject any registration application or to suspend/terminate any account that does not satisfy the eligibility criteria set out in this section.
To create an account on s99may, you are required to provide accurate, current, and complete information during the registration process, including but not limited to your full legal name, date of birth, email address, and contact number. You agree to keep all registration information up to date.
Providing false, misleading, or fraudulent information during registration is grounds for immediate account termination without notice and may result in the forfeiture of any funds held in the account.
Before withdrawals can be processed, s99may requires all Members to complete KYC verification. Required documentation typically includes:
s99may may request additional documentation at any stage in accordance with its anti-money laundering (AML) obligations. Failure to provide requested documentation within the specified timeframe may result in account suspension and/or withholding of withdrawal requests pending verification.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify s99may immediately via live chat or by contacting [email protected] if you suspect any unauthorised access to your account. s99may shall not be held liable for any losses or damages arising from your failure to protect your account credentials.
s99may accepts deposits exclusively in Malaysian Ringgit (MYR). Supported payment methods include, but are not limited to, the following Malaysian payment channels:
All deposits are for gambling purposes only. s99may reserves the right to reverse or void any deposit that it determines, at its sole discretion, to be made fraudulently, through stolen payment credentials, or in contravention of these Terms. Deposits must be made from payment instruments owned and registered in the name of the account holder — third-party deposits are not permitted.
s99may does not charge deposit processing fees on its end; however, your bank or payment provider may apply their own charges, for which s99may bears no responsibility.
Withdrawals may only be made by fully KYC-verified Members. Withdrawal requests are processed to the same payment method used for the corresponding deposit, where technically feasible. Where this is not possible, alternative verified withdrawal methods may be arranged at s99may's discretion.
s99may targets a processing time of fifteen (15) minutes for most withdrawal requests from verified accounts. However, processing times may be extended during periods of high volume, for requests requiring additional security checks, or for first-time withdrawals from newly verified accounts. s99may accepts no liability for delays caused by third-party payment processors, including banks and e-wallet providers.
s99may reserves the right to refuse, delay, or reverse a withdrawal request if there is reasonable suspicion of fraudulent activity, breach of these Terms, AML concerns, or if the account has not completed the required KYC verification. In such cases, the relevant funds will be held pending investigation and may be forfeited if the investigation substantiates a breach of these Terms.
s99may offers various promotional incentives to new and existing Members, including welcome bonuses, reload bonuses, cashback offers, birthday bonuses, and referral rewards. All bonuses and promotions are subject to the specific terms and conditions of each individual offer, which are published on the promotion detail page at the time of the offer.
The s99may referral programme awards a bonus of MYR 38 per qualifying referral. A referral qualifies when: (a) the referred individual registers a new account using the referrer's unique referral code; (b) the referred individual completes KYC verification; and (c) the referred individual makes a first qualifying deposit meeting the minimum threshold specified in the current referral programme terms. Referral bonuses are not transferable and may not be combined with other promotions unless expressly stated.
The Birthday Bonus is awarded annually to eligible verified Members based on their VIP tier at the time of their birthday. Bonus amounts are: Bronze — MYR 188; Silver — MYR 388; Gold — MYR 888; VIP Elite — MYR 2,688. The bonus is credited automatically on the Member's registered date of birth, subject to account verification being current and complete.
All bets placed on the s99may platform are subject to the specific rules applicable to the relevant game or betting market, which are displayed within each game or betting section. In the event of any conflict between general betting rules and the specific rules of a game or market, the specific rules shall prevail.
The following activities are strictly prohibited on the s99may platform. Any Member found to have engaged in prohibited conduct will be subject to immediate account suspension, permanent termination, and forfeiture of all funds held in the account:
All content, materials, software, code, design elements, text, graphics, images, audiovisual content, trademarks, service marks, and logos displayed on or forming part of the s99may platform are the exclusive property of s99may or its licensors and are protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include the right to:
Any unauthorised use of s99may's intellectual property is a breach of these Terms and may constitute an infringement of applicable intellectual property laws, which s99may reserves the right to pursue by all available legal means.
To the fullest extent permitted by applicable law, s99may, its directors, officers, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising out of or in connection with your access to or use of (or inability to access or use) the s99may platform, including but not limited to:
The platform is provided on an "as is" and "as available" basis. s99may makes no representations or warranties of any kind, express or implied, regarding the uninterrupted availability, accuracy, completeness, or fitness for purpose of the platform or any content thereon.
Nothing in these Terms shall exclude or limit liability for death or personal injury caused by s99may's negligence, fraud, or any other liability that cannot be excluded or limited under applicable law.
s99may reserves the right to suspend, restrict, or permanently terminate any Member account at its sole discretion, with or without prior notice, in any of the following circumstances:
Upon termination of an account for reasons other than a verified breach of these Terms, any genuine and verified funds held in the Member's account balance (excluding uncleared bonuses) will be returned to the Member via the original deposit payment method, following satisfactory completion of AML and verification checks.
Members may also request voluntary account closure at any time by contacting s99may's support team. Voluntary closure requests will be processed within five (5) business days, subject to the settlement of any outstanding bets and completion of any pending withdrawal requests.
s99may is committed to promoting responsible gambling practices and to providing a safe, sustainable entertainment environment for all Members. s99may strictly prohibits access to the platform by persons under 21 years of age and provides a range of responsible gambling tools to eligible Members upon request.
Available responsible gambling tools include:
For further information, please visit our dedicated Responsible Gambling page. s99may encourages any Member who believes their gambling may be causing harm to seek assistance from appropriate support organisations.
The collection, processing, storage, and use of your personal data by s99may is governed by our Privacy Policy, which forms an integral part of these Terms and Conditions and is incorporated herein by reference.
By registering an account on the s99may platform, you consent to the processing of your personal data in accordance with the Privacy Policy. Key points include:
For any data-related enquiries or to exercise your data rights, please contact us at [email protected].
These Terms and Conditions and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with applicable law. The parties agree to attempt to resolve any dispute arising in connection with this Agreement in the first instance through good-faith negotiation via the s99may customer support team.
In the event that a dispute cannot be resolved through negotiation within a reasonable period, the parties may seek resolution through appropriate legal channels. Members retain all statutory rights available to them under applicable consumer protection legislation.
For platform-level disputes regarding bet outcomes, game results, or account transactions, s99may's internal records and the records of the relevant game provider or sports data feed shall constitute the primary evidence of the outcome in question. Members may escalate unresolved disputes by contacting the support team via email at [email protected], clearly detailing the nature of the dispute and the specific transaction or event in question.
s99may reserves the right to amend, update, or replace these Terms and Conditions at any time. When material changes are made, s99may will update the "Last Updated" date displayed at the top of this page and, where practicable, provide notice to registered Members via email or in-platform notification.
It is your responsibility to review these Terms periodically to remain informed of any changes. Your continued access to or use of the s99may platform following the publication of any amendment constitutes your acceptance of the revised Terms. If you do not agree with any revised Terms, you must cease using the platform and may request account closure as described in Section 12.
Amendments shall not apply retroactively to bets, transactions, or account actions completed prior to the effective date of the amendment, except where required by law or where the amendment is made to correct a manifest error in the original Terms.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, or any aspect of the s99may platform, please contact our support team through the following channels:
When contacting support regarding a specific account matter, please have your registered username and, where applicable, relevant transaction IDs ready to enable our team to assist you as efficiently as possible.
s99may's Terms and Conditions are designed to protect both our players and the integrity of the platform. Here is a quick overview of the key protections in place.
All players must be 21 years or older. Mandatory KYC verification ensures this requirement is enforced without exception. Underage accounts are immediately terminated and all funds returned where legitimately owned.
All deposits and withdrawals are conducted in MYR through verified Malaysian payment channels. Funds are protected by bank-grade encryption and processed only to verified, player-owned payment instruments.
Every bonus offered by s99may includes a clear summary of wagering requirements, validity periods, and eligible games. We do not hide conditions in fine print — all key terms are displayed prominently at the point of offer.
s99may operates a robust AML compliance programme. Suspicious transactions are reviewed, reported where required by law, and associated accounts are suspended pending investigation — protecting all legitimate players on the platform.
s99may is contractually committed to providing self-exclusion, deposit limits, and session reminders to any Member who requests them. These protections cannot be waived and are available 24 hours a day through our support team.
Any dispute regarding bets, transactions, or account treatment can be escalated to s99may's support team at any time. Our English-speaking agents are trained to handle account enquiries promptly and fairly, around the clock.
⚠️ s99may operates with a strict 21+ age policy and supports responsible gambling
Gambling involves financial risk and may not be suitable for all persons. By using s99may, you confirm you are 21 years of age or older and that you gamble responsibly within your personal means. For support tools, please visit our Responsible Gambling page.
s99may is built on transparency and trust. Our Terms exist to protect you — not restrict you. Explore our platform, claim your welcome bonus, and experience Malaysia's most player-focused betting platform.
For players aged 21 and above only. Please gamble responsibly. Terms and conditions apply to all bonuses and promotions.